Q: What is Boost Call Tones? A: People are calling you right? They must want to know what you have to say.
Boost Call Tones speaks for you
before you pick up the phone. Choose a song, a joke, or something completely random - it’s not you; it’s your phone speaking for you. Once you or your voice mail picks up the phone the
Boost Call Tone stops playing and your call goes on as it normally does.
Q: I really want Boost Call Tones. How do I get it? A: No problem. Call
Boost Customer Care at 1-888-BOOST-4U and we’ll get you set up. You’ll be sent a text message with your password and a link which you’ll use to complete your sign-up.
Q: How much cash for Boost Call Tones? A: Subscription to the service is only a one-time charge of $4.99 and each tone is priced individually, choose the song in the catalog to get the details.
Q: There’s a great tone in your catalog. How do I buy it? A: Once you’ve found the
Boost Call Tone in the catalog, either on the website or from your handset, click the "Buy" link. You will get an offer to buy the tone.
Q: I bought a Boost Call Tone, but I didn’t get a download to my Boost Mobile phone. Is there a problem? A: Nope. There’s nothing to download. We've done all the hard work for you and moved the tone into your on-line account.
Q: How do I assign a Boost Call Tone for callers? A: Choose "My Tone" and then find the
Boost Call Tone you purchased in the list. Select "Assign It!" and you can choose which callers hear the tone, and set up when it plays for them. You can assign one
Boost Call Tone to a maximum of 10 callers from your contact list.
Q: How do I assign a Boost Call Tone for all my callers? A: Follow the step above, but choose "Play for unassigned incoming callers". If you want that
Boost Call Tone to play all the time, choose that in Step #2 on the same screen.
Q: How many tones can I own at one time? A: A total of 99
Boost Call Tones are available at one time. To add new tones, you have to delete one from your existing account if you are at the maximum capacity of 99 tones.
Q: Tell me more about the "Box Set" category. A: "Box Set" tones are a collection of
Boost Call Tones, which shuffles through the playlist to entertain your callers with something a little different each time they call. You are unique. Now each call to you can be unique too. "Box Set" tones are bought and assigned just like any other single
Boost Call Tone, and they take up no more room in your account than a single tone.
Q: How often can I change my Boost Call Tone assignments? A: You can change your
Boost Call Tone playback assignments any time you want. Do it on the web or directly from your
Boost Mobile handset.
Q: If I have Boost Call Tones "A" assigned to play for all callers in the afternoons, and Boost Call Tones "B" assigned to play for a specific group of callers at all times, and Boost Call Tones "C" assigned to play for one caller on a certain day, and a train leaves Chicago headed east at 40 miles per hour carrying 29 people... who hears what tone when? A: A caller’s phone number gets the highest priority. If the caller’s number has a specific assignment, date or time, then that song will play for them as noted. If the caller’s number is not specifically assigned, then a default tone will play for all callers on a certain date. If no date is set, but a time is, the assigned tone will play at that time for all callers.
Q: My Aunt calls me on my Boost Mobile phone, but she might hang up if she thinks she has called a radio station. How do I help her figure this out? A: No problem. Grab the "Standard Ringback Tone" from the catalog, and assign it to always play for your Aunt’s phone number.
Q: A Boost Call Tone is expiring. What does this mean and what should I do? A: When a
Boost Call Tone, gets ready to expire, we’ll send you a text message to alert you. There will be a new menu option for you when you sign-in: "Expiring
Boost Call Tones". Select this to find out what tones are about to expire. You may be able to re-purchase the
Boost Call Tone(s) and keep it in your account. If it’s no longer for sale in the catalog, you will not be able to re-purchase the
Boost Call Tones and it will expire. Once the tone expires, all the assignments you have made for this
Boost Call Tones will be removed.
Q: How long does it take for a caller to hear a tone I purchased? A: Although most songs you purchase and assign will be heard instantly by your friends, some song may take up to 5 minutes from time of purchase before callers will hear the tone you bought for them.
Q: My friend says that the tone I purchased for him is unclear and doesn’t sound good. Does this mean the file is bad? A: The quality of the audio your callers hear is very dependent on the quality of the line they are calling you from. A
Boost Call Tone will sound much better when called from a landline phone as opposed to a call from a cell phone with a weak signal. If the problem persists, then call
Boost Customer Care at 1-888-BOOST-4U.
